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{{Help_content_page_en
{{Help_content_page_en
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| page title = Login
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| page title = ''' Login and Password Recovery'''
| related topics = <span></span>
| related topics = <span></span>
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* [[Company Register|Company Register]]
 
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* [[User Register|User Register]]
 
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* [[Authentication Certificates|Authentication Certificates]]
 
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* [[Main Page/en|Menu]]
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* [[Java/en |Software Requirements and compatibilities ]]
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* [[How_to_Start/en |How to Start ]]
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* [[Register/en |Register ]]
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* [[Login/en |Login and Password Recovery]]
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* [[Authentication Certificates/en|Authentication Certificates]]
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* [[Qualified Certificates/en|Qualified Certificates]]
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* [[Tender_Notices_Finder/en |Find Public Tenders]]
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* [[Main Page/en |HELP from A to Z ]]
| overview content =  
| overview content =  
The login is the gateway to the platform.
The login is the gateway to the platform.
<br>
<br>
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With user name and password or certificate, you can access the platform and your work area.
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With username and password or with only an authentication certificate, you can access the platform, your work area and your business.
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<br>
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[[Image:L1.png|frame|left]]
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[[Image:Login.jpg|thumb|none|click on image to zoom]]
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| QuickHelp content = <span></span>
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<!-- QuickHelp start -->
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{{QuickHelp
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| title = Can I use the same certificate installed on another computer?
 +
| description =
 +
To use certificates that are installed on another computer, first you have to export and install them on the computer you are at.
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<br>
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Only then you may use them to login.
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}}
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<!-- QuickHelp end-->
| how to content =
| how to content =
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| how_to_content =  
| how_to_content =  
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{{how_to_en_line
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{{how_to_line
| number = 1
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| description =  
| description =  
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On your market website (econstroi, vortalGOV, vortalHEALTH, etc.) at the top right corner of the page, enter your user name and password, and click '''Login'''.
+
In the website of your market - '''econstroi''', '''vortalGOV''', '''vortalHEALTH''', '''vortalCORPORATE''' - click '''Login''' at the top right corner of the page and you will be directed to the landing page of the platform.  
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<br>
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}}
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{{how_to_line
| number = 2
| number = 2
| description =  
| description =  
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If your user is associated to more than a [[Glossary|company]] you are prompt to select the [[Glossary|company]] where you want to login.
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On the login page of the '''VORTALnext> platform''', enter your username and password and then click on '''Sign in'''.
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<br>
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| image =
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[[Image:L2.png|left|frame]]
}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 3
| number = 3
| description =  
| description =  
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If the selected [[Glossary|company]] is associated to more than one portal, you have to select, as well, the portal where you want login.
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If your user is associated with more than one company/entity, select the one that you pretend to login.
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}}
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{{how_to_line
| number = 4
| number = 4
| description =  
| description =  
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Your work area at the platform, with the subscribed services, will be displayed.
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You will be redirected to your work area on the platform, according to the services subscribed by the company/entity and its user profile.
 +
<br>
 +
If you have not subscribed to any service on the platform, you will be presented with the area of How to Start.
<br>
<br>
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If you have not subscribed any service on the platform you are presented with the [[Get Started]] area.
 
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| how_to_content =  
| how_to_content =  
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{{how_to_en_line
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{{how_to_line
| number = 1
| number = 1
| description =  
| description =  
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On your market website (econstroi, vortalGOV, vortalHEALTH, etc.) at the top right corner of the page, click '''Login with Certificate'''.
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In the website of your market - '''econstroi''', '''vortalGOV''', '''vortalHEALTH''', '''vortalCORPORATE''' - click '''Login'''.  
<br>
<br>
 +
You will be directed to the landing page of the platform.
<br>
<br>
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In the login with certificate, you do not need to enter the user name and password.
 
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}}
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{{how_to_en_line
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{{how_to_line
| number = 2
| number = 2
| description =  
| description =  
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A certificate selection window will be displayed.
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Click on '''Sign in with Certificate'''.
<br>
<br>
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Login with certificate does not require entering username and password.
<br>
<br>
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Select a certificate associated to your user name and click '''OK'''.
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[[Image:L3.png|left|frame]]
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}}
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{{how_to_en_line
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{{how_to_line
| number = 3
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| description =  
| description =  
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If the selected certificate is not valid to perform the action, the system will inform you.
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You will be presented with a list of certificates installed on your browser.
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<br>
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| image = {{image|Select_cert_invalid.png}}
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Select the certificate associated to your user and click '''OK'''.
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<br>
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[[Image:L4.png|left|frame]]
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<br>
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[[Image:L5.png|left|frame]]
}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 4
| number = 4
| description =  
| description =  
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If your user is associated to more than a [[Glossary|company]] you are prompt to select the [[Glossary|company]] where you want to login.
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If the selected certificate is not valid to complete the operation or you enter a wrong certificate authentication password, the platform will inform you.
| image =
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}}
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{{how_to_en_line
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{{how_to_line
| number = 5
| number = 5
| description =  
| description =  
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If the selected [[Glossary|company]] is associated to more than one portal, you have to select, as well, the portal where you want login.
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If your user is associated with more than one company/entity, select the one that you pretend to login.
| image =
| image =
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}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 6
| number = 6
| description =  
| description =  
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Your work area at the platform, with the subscribed services, will be displayed.
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You will be directed to your work area on the platform, according to the services subscribed by the company/entity and its user profile.
 +
<br>
 +
If you have not subscribed to any service on the platform, you will be presented with the area of [[How to Start/en|how to start]] .
<br>
<br>
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If you have not subscribed any service on the platform you are presented with the [[Get Started]] area.
 
| image =
| image =
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}}
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}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- how to block: Login for Another User -->
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<!-- how to block: Forgot Your Username? -->
{{how_to_en
{{how_to_en
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| how_to_title = Login for Another User
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| how_to_title = Forgot Your Username?
| resume description = <span></span>
| resume description = <span></span>
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| how_to_content =  
| how_to_content =  
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{{how_to_en_line
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{{how_to_line
| number = 1
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| description =  
| description =  
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On your market website (econstroi, vortalGOV, vortalHEALTH, etc.) at the top right corner of the page, enter your user name and password, and click '''Login'''.
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There are two options to recover the username.
 +
<br>
 +
First alternative is to login with authentication certificate and then, verify [[User_Settings/en | '''user settings''']]  and your username.  
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}}
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{{how_to_en_line
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{{how_to_line
| number = 2
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| description =  
| description =  
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In the '''User Accesses List''' window, select the user you want to use.
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The second alternative is to get in phone contact with Vortal so that the username can be provided to you after responding to some security questions.
| image =
| image =
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}}
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{{how_to_en_line
 
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| number = 3
 
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Click '''Entering Platform'''.
 
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{{how_to_en_line
 
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For this option to be available, the user on behalf of whom you are login in must delegate you the access.
 
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}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- HT: Login with user created by the responsible user -->
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<!-- HT: Password Recovery -->
{{how_to_en
{{how_to_en
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| how_to_title = Login with user created by the responsible user
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| how_to_title = Password Recovery
| resume description =
| resume description =
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| how_to_content =  
| how_to_content =  
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{{how_to_en_line
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{{how_to_line
| number = 1
| number = 1
| description =  
| description =  
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On your market website (econstroi, vortalGOV, vortalHEALTH, etc.) at the top right corner of the page, enter the user name and password provided by the responsible user, and click '''Login'''.
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In the login area, click on '''Forgot my password'''.  
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<br>
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| image =
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[[Image:L6.png|left|frame]]
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}}
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{{how_to_en_line
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{{how_to_line
| number = 2
| number = 2
| description =  
| description =  
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The information defined by responsible user will be displayed.
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On the password recovery page select, '''Recover password using your account Email & Security Question'''.
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<br>
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| image =
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[[Image:L7.png|left|frame]]
}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 3
| number = 3
| description =  
| description =  
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Validate and correct the existing information.
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Enter your username and click on '''Send e-mail'''.  
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<br>
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Fill in the missing information.
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| image =  
| image =  
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{{how_to_en_line
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{{how_to_line
| number = 4
| number = 4
| description =  
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Click '''Save & Back'''.
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In the email address associated with your user, you will receive an email with a link.
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<br>
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| image =
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When you click the link, you will be directed to the page in which you can recover your password.
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<br>
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[[Image:L8.png|left|frame]]
}}
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{{how_to_en_line
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{{how_to_line
| number = 5
| number = 5
| description =  
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Your work area, in accordance with the access profiles assigned to you, will be displayed.
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Respond to the Security Question and define and new password. Click on '''Change Password'''.
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}} <!-- how to block end -->
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{{how_to_line
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<!-- how to block: User Recovery -->
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{{how_to_en
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| how_to_title = User Recovery
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| resume description = <span></span>
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Did you forget your user name? Recover it!
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| requirements description = <span></span>
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* Not Applicable
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| how_to_content =
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{{how_to_en_line
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| number = 1
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| description =  
| description =  
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On the login window, click ''' I forgot my username '''.
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Login to the platform with your username and new password you have defined.
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}}
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{{how_to_en_line
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| number = 2
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Read the instructions and click '''Close'''.
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}}
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{{how_to_en_line
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| number = 3
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| description =
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Login [[#Login with Certificate|using a certificate]] associated to your user.
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| image =
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}}
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}} <!-- how to block end -->
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<!-- HT: Password recovery with authentication certificate -->
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{{how_to_en
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| how_to_title = Password recovery with authentication certificate
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| resume description =
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Learn how to recover your password using your authentication certificate.
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| requirements description = <span></span>
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* Not Applicable
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| how_to_content =
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{{how_to_en_line
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| number = 1
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| description =
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On your market website (econstroi, vortalGOV, vortalHEALTH, etc.), in the login section, click '''I forgot my password '''.
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}}
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{{how_to_en_line
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| number = 2
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Click '''Recover password using a certificate authentication'''.
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| image =  
| image =  
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{{how_to_en_line
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{{how_to_line
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| number = 3
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| number = 7
| description =  
| description =  
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Click '''Click here to login and access your user settings'''.
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Note: In the case you don’t remember the security question and do not have a Vortal authentication certificate to solve this situation, you must [[Register/en | create a new user and request membership to the company]].
 +
<br>
 +
Next, you should send a declaration signed and stamped to ''info@vortal.biz'' to formalize the request so that the user profile can be attributed.
| image =  
| image =  
}}
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{{how_to_en_line
 
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| number = 4
 
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| description =
 
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Login with [[#Login with Certificate|authentication certificate associated to your user]].
 
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| image =
 
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}}
 
}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- how to block: Password recovery with security question and e-mail -->
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<!-- how to block: Password Recovery with an Authentication Certificate -->
{{how_to_en
{{how_to_en
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| how_to_title = Password recovery with security question and e-mail
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| how_to_title = Password Recovery with an Authentication Certificate
| resume description = <span></span>
| resume description = <span></span>
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Did you forget your password? Recover your password through the security question and e-mail.
+
Did you forget your user name? Recover it!
| requirements description = <span></span>
| requirements description = <span></span>
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| how_to_content =  
| how_to_content =  
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{{how_to_en_line
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{{how_to_line
| number = 1
| number = 1
| description =  
| description =  
-
On your market website (econstroi, vortalGOV, vortalHEALTH, etc.), in the login section, click '''I forgot my password '''.
+
In the login area, click on '''Forgot my password'''.  
-
 
+
<br>
 +
[[Image:L6.png|left|frame]]
}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 2
| number = 2
| description =  
| description =  
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In the password recovery windows, select '''Recover password through the security question and email'''.
+
Click on '''Recover password using an Authentication Certificate associated to your user'''.
 +
<br>
 +
[[Image:L9.png|left|frame]]
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| image =
 
}}
}}
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{{how_to_en_line
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{{how_to_line
| number = 3
| number = 3
| description =  
| description =  
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Enter your user name and click '''Send e-mail'''.
+
Click on Click here to Login and go to your [[User_Settings/en | '''user settings''']].
-
 
+
<br>
-
| image =
+
Login with authentication certificate associated to your user and then you will be directed to [[User_Settings/en | '''user settings''']].
-
 
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<br>
 +
Click on '''Edit''', insert a new password and confirm. To Complete click on '''Save Access'''.  
 +
<br>
 +
[[Image:L10.png|left|frame]]
 +
<br>
 +
[[Image:L11.png|left|frame]]
}}
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{{how_to_en_line
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{{how_to_line
| number = 4
| number = 4
| description =  
| description =  
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You will receive, in the e-mail address associated to your user, an e-mail with a hyper link.
+
Note: In the case you don’t remember the security question and do not have a Vortal authentication certificate to solve this situation, you must [[Register/en | create a new user and request membership to the company]].
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| image =
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}}
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{{how_to_en_line
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| number = 5
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| description =
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Click on the hyper link, and the password recovery window will be displayed.
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<br>
<br>
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Answer the prompt question and set a new password.
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Next, you should send a declaration signed and stamped to ''info@vortal.biz'' to formalize the request so that the user profile can be attributed.
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| image =
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 +
| image =
}}
}}
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{{how_to_en_line
 
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| number = 6
 
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| description =
 
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Login on the platform with your user name and the new password.
 
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<br>
<br>
Only then you may use them to login.
Only then you may use them to login.
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}}
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| description =  
| description =  
To perform certificate authentication on Vortal's platforms, you are only required to have a certificate that is recognized by the platform.
To perform certificate authentication on Vortal's platforms, you are only required to have a certificate that is recognized by the platform.
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}}
 
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{{faq
 
-
| title = Can I make a recovery on behalf of a colleague?
 
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| description =
 
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If know your colleague's data, yes you can. The recovered data will be sent to the e-mail address and/or mobile number associated to that user.
 
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}}
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| title = I share my e-mail address, can make the recovery anyway?
| title = I share my e-mail address, can make the recovery anyway?
| description =
| description =
-
Yes. Do not forget that you must have access to the e-mail to proceed with the access recovery.
+
Yes. Do not forget that the people with whom you share your e-mail will also have access to the e-mail.
-
 
+
}}
}}
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| title = What are the certificates associated to my user?
| title = What are the certificates associated to my user?
| description =
| description =
-
After login in, refer to the user certificates area.
+
After login in, go to the user certificates area.
-
 
+
}}
}}
<!-- faq end-->
<!-- faq end-->

Edição actual desde as 17h16min de 20 de Novembro de 2018

Your online Help
Public


Index

Login and Password Recovery
Pt.png • Es.png • Gb.png • Cz.png • De.png • At.png • Ficheiro:Fr01.png



Overview

The login is the gateway to the platform.
With username and password or with only an authentication certificate, you can access the platform, your work area and your business.

L1.png

How to?

Login

Login with Certificate

Forgot Your Username?

Password Recovery

Password Recovery with an Authentication Certificate


Obtida de "http://smarty.vortal.biz/vhpublic/index.php/Login/en"