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{{Help_content_page_en
{{Help_content_page_en
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| page title = Login
+
| page title = ''' Login and Password Recovery'''
| related topics = <span></span>
| related topics = <span></span>
 +
* [[Main Page/en|Menu]]
* [[Main Page/en|Menu]]
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* [[Register Company/en|Register Company]]
+
 
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* [[Register User/en|Register User]]
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* [[Java/en |Software Requirements and compatibilities ]]
 +
 
 +
* [[How_to_Start/en |How to Start ]]
 +
 
 +
* [[Register/en |Register ]]
 +
 
 +
* [[Login/en |Login and Password Recovery]]
 +
 
* [[Authentication Certificates/en|Authentication Certificates]]
* [[Authentication Certificates/en|Authentication Certificates]]
 +
* [[Qualified Certificates/en|Qualified Certificates]]
 +
 +
* [[Tender_Notices_Finder/en |Find Public Tenders]]
 +
 +
* [[Main Page/en |HELP from A to Z ]]
| overview content =  
| overview content =  
The login is the gateway to the platform.
The login is the gateway to the platform.
<br>
<br>
-
With user name and password or certificate, you can access the platform, your work area, your businesses.
+
With username and password or with only an authentication certificate, you can access the platform, your work area and your business.
 +
<br>
 +
[[Image:L1.png|frame|left]]
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[[Image:Login.jpg|thumb|none|click on image to zoom]]
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| QuickHelp content = <span></span>
 +
 
 +
<!-- QuickHelp start -->
 +
{{QuickHelp
 +
| title = Can I use the same certificate installed on another computer?
 +
| description =
 +
To use certificates that are installed on another computer, first you have to export and install them on the computer you are at.
 +
<br>
 +
Only then you may use them to login.
 +
}}
 +
<!-- QuickHelp end-->
| how to content =
| how to content =
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| number = 1
| number = 1
| description =  
| description =  
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On your market website ([http://portugal.vortal.biz/econstroi econstroi], [http://portugal.vortal.biz/vortalgov vortalGOV], [http://portugal.vortal.biz/vortalhealth vortalHEALTH], etc) at the top right corner of the page click '''Login'''.
+
In the website of your market - '''econstroi''', '''vortalGOV''', '''vortalHEALTH''', '''vortalCORPORATE''' - click '''Login''' at the top right corner of the page and you will be directed to the landing page of the platform.  
<br>
<br>
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Click '''VORTALnext'''.
 
| image =
| image =
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| number = 2
| number = 2
| description =  
| description =  
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If your user is associated to more than one company you are prompt to select the company where you want to login.
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On the login page of the '''VORTALnext> platform''', enter your username and password and then click on '''Sign in'''.
 +
<br>
 +
[[Image:L2.png|left|frame]]
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| image =
 
}}
}}
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| number = 3
| number = 3
| description =  
| description =  
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If the selected company is associated to more than one portal, you have to select, as well, the portal where you want login.
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If your user is associated with more than one company/entity, select the one that you pretend to login.
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<br>
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| image =
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}}
}}
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| number = 4
| number = 4
| description =  
| description =  
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Your work area at the platform will be displayed, in accordance with the subscribed services by the company and you [[User Roles/en|user roles]].
+
You will be redirected to your work area on the platform, according to the services subscribed by the company/entity and its user profile.
 +
<br>
 +
If you have not subscribed to any service on the platform, you will be presented with the area of How to Start.
<br>
<br>
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If you have not subscribed any service on the platform you are presented with the [[How to Start/en|How to Start]] area.
 
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| image =
 
}}
}}
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| number = 1
| number = 1
| description =  
| description =  
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On your market website ([http://portugal.vortal.biz/econstroi econstroi], [http://portugal.vortal.biz/vortalgov vortalGOV], [http://portugal.vortal.biz/vortalhealth vortalHEALTH], etc) at the top right corner of the page, click '''Login'''.
+
In the website of your market - '''econstroi''', '''vortalGOV''', '''vortalHEALTH''', '''vortalCORPORATE''' - click '''Login'''.  
<br>
<br>
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Click '''VORTALnext'''.
+
You will be directed to the landing page of the platform.  
<br>
<br>
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Click '''Login with Certificate'''.
 
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<br>
 
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<br>
 
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In the login with certificate, you do not need to enter the user name and password.
 
| image =
| image =
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| number = 2
| number = 2
| description =  
| description =  
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A certificate selection window will be displayed.
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Click on '''Sign in with Certificate'''.
<br>
<br>
 +
Login with certificate does not require entering username and password.
<br>
<br>
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Select a certificate associated to your user name and click '''OK'''.
+
[[Image:L3.png|left|frame]]
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| image =
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}}
}}
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| number = 3
| number = 3
| description =  
| description =  
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If the selected certificate is not valid to perform the action, the platform will inform you.
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You will be presented with a list of certificates installed on your browser.
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<br>
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| image = {{image|Select_cert_invalid.png}}
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Select the certificate associated to your user and click '''OK'''.
 +
<br>
 +
[[Image:L4.png|left|frame]]
 +
<br>
 +
[[Image:L5.png|left|frame]]
}}
}}
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| number = 4
| number = 4
| description =  
| description =  
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If your user is associated to more than one company you are prompt to select the company where you want to login.
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If the selected certificate is not valid to complete the operation or you enter a wrong certificate authentication password, the platform will inform you.
| image =
| image =
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| number = 5
| number = 5
| description =  
| description =  
-
If the selected company is associated to more than one portal, you have to select, as well, the portal where you want login.
+
If your user is associated with more than one company/entity, select the one that you pretend to login.
| image =
| image =
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| number = 6
| number = 6
| description =  
| description =  
-
Your work area at the platform will be displayed, in accordance with the subscribed services by the company and you [[User Roles/en|user roles]].
+
You will be directed to your work area on the platform, according to the services subscribed by the company/entity and its user profile.
 +
<br>
 +
If you have not subscribed to any service on the platform, you will be presented with the area of [[How to Start/en|how to start]] .
<br>
<br>
-
If you have not subscribed any service on the platform you are presented with the [[How to Start/en|How to Start]] area.
 
| image =
| image =
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}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- how to block: Login for Another User -->
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<!-- how to block: Forgot Your Username? -->
{{how_to_en
{{how_to_en
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| how_to_title = Login for Another User
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| how_to_title = Forgot Your Username?
| resume description = <span></span>
| resume description = <span></span>
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| number = 1
| number = 1
| description =  
| description =  
-
On your market website ([http://portugal.vortal.biz/econstroi econstroi], [http://portugal.vortal.biz/vortalgov vortalGOV], [http://portugal.vortal.biz/vortalhealth vortalHEALTH], etc) at the top right corner of the page, click '''Login'''.
+
There are two options to recover the username.
-
<br>
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<br>  
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Click '''VORTALnext'''.
+
First alternative is to login with authentication certificate and then, verify [[User_Settings/en | '''user settings''']]  and your username.  
| image =
| image =
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| number = 2
| number = 2
| description =  
| description =  
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When there are delegated accesses to your user, after filling in the username and password, you are prompted to select the user you want to access the platform.
+
The second alternative is to get in phone contact with Vortal so that the username can be provided to you after responding to some security questions.
-
<br>
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In the '''User Accesses List''' field, select the user you want to use.
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| image =
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}}
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{{how_to_line
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| number = 3
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| description =
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Click '''Login'''.
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+
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| image =
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}}
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{{how_to_line
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| number = 4
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| description =
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For this option to be available, the user on behalf of whom you are login in must delegate you the access.
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| image =
| image =
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}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- HT: Login with user created by the responsible user -->
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<!-- HT: Password Recovery -->
{{how_to_en
{{how_to_en
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| how_to_title = Login with user created by the responsible user
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| how_to_title = Password Recovery
| resume description =
| resume description =
Linha 207: Linha 212:
| number = 1
| number = 1
| description =  
| description =  
-
On your market website ([http://portugal.vortal.biz/econstroi econstroi], [http://portugal.vortal.biz/vortalgov vortalGOV], [http://portugal.vortal.biz/vortalhealth vortalHEALTH], etc) at the top right corner of the page, click '''Login'''.
+
In the login area, click on '''Forgot my password'''.  
<br>
<br>
-
Click '''VORTALnext'''.
+
[[Image:L6.png|left|frame]]
-
<br>
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Enter the user name and password provided by the responsible user, and click '''Login'''.
+
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+
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| image =
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}}
}}
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| number = 2
| number = 2
| description =  
| description =  
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The information defined by responsible user will be displayed.
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On the password recovery page select, '''Recover password using your account Email & Security Question'''.
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+
<br>
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| image =
+
[[Image:L7.png|left|frame]]
}}
}}
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| number = 3
| number = 3
| description =  
| description =  
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Validate and correct the existing information.
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Enter your username and click on '''Send e-mail'''.  
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<br>
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Fill in the missing information.
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<br>
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Define a new password.
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| image =  
| image =  
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| number = 4
| number = 4
| description =  
| description =  
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Click '''Save & Continue'''.
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In the email address associated with your user, you will receive an email with a link.
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<br>
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| image =
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When you click the link, you will be directed to the page in which you can recover your password.
 +
<br>
 +
[[Image:L8.png|left|frame]]
}}
}}
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| number = 5
| number = 5
| description =  
| description =  
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Your work area, in accordance with the [[User Roles/en|user roles]] assigned to you, will be displayed.
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Respond to the Security Question and define and new password. Click on '''Change Password'''.
| image =  
| image =  
}}
}}
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}} <!-- how to block end -->
 
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<!-- how to block: Forgot your user name -->
 
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{{how_to_en
 
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| how_to_title = Forgot your user name
 
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| resume description = <span></span>
 
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Did you forget your user name? Recover it!
 
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-
| requirements description = <span></span>
 
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* Not Applicable
 
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| how_to_content =
 
{{how_to_line
{{how_to_line
-
| number = 1
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| number = 6
| description =  
| description =  
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On the login area, click '''I forgot my username '''.
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Login to the platform with your username and new password you have defined.
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}}
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{{how_to_line
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| number = 2
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| description =
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Read the instructions and click '''Close'''.
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| image =
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}}
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{{how_to_line
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| number = 3
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| description =
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Login [[#Login with Certificate|using a certificate]] associated to your user.
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| image =
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}}
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}} <!-- how to block end -->
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<!-- HT: Password recovery with authentication certificate -->
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{{how_to_en
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| how_to_title = Password recovery with authentication certificate
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| resume description =
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Learn how to recover your password using your authentication certificate.
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-
 
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| requirements description = <span></span>
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* Not Applicable
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| how_to_content =
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{{how_to_line
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| number = 1
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| description =
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In the login area click '''I forgot my password'''.
+
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}}
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{{how_to_line
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| number = 2
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| description =
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Click '''Recover password using a certificate authentication'''.
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| image =  
| image =  
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{{how_to_line
{{how_to_line
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| number = 3
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| number = 7
| description =  
| description =  
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Click '''Click here to login and access your user settings'''.
+
Note: In the case you don’t remember the security question and do not have a Vortal authentication certificate to solve this situation, you must [[Register/en | create a new user and request membership to the company]].
 +
<br>
 +
Next, you should send a declaration signed and stamped to ''info@vortal.biz'' to formalize the request so that the user profile can be attributed.
| image =  
| image =  
}}
}}
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{{how_to_line
 
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| number = 4
 
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| description =
 
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Login with an [[#Login with Certificate|authentication certificate associated to your user]].
 
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| image =
 
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}}
 
}} <!-- how to block end -->
}} <!-- how to block end -->
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<!-- how to block: Password recovery with security question and e-mail -->
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<!-- how to block: Password Recovery with an Authentication Certificate -->
{{how_to_en
{{how_to_en
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| how_to_title = Password recovery with security question and e-mail
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| how_to_title = Password Recovery with an Authentication Certificate
| resume description = <span></span>
| resume description = <span></span>
-
Did you forget your password? Recover your password through the security question and e-mail.
+
Did you forget your user name? Recover it!
| requirements description = <span></span>
| requirements description = <span></span>
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| number = 1
| number = 1
| description =  
| description =  
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In the login area click '''I forgot my password'''.
+
In the login area, click on '''Forgot my password'''.  
-
 
+
<br>
 +
[[Image:L6.png|left|frame]]
}}
}}
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| number = 2
| number = 2
| description =  
| description =  
-
Click '''Recover password through the security question and email'''.
+
Click on '''Recover password using an Authentication Certificate associated to your user'''.
 +
<br>
 +
[[Image:L9.png|left|frame]]
-
| image =
 
}}
}}
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| number = 3
| number = 3
| description =  
| description =  
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Enter your user name and click '''Send e-mail'''.
+
Click on Click here to Login and go to your [[User_Settings/en | '''user settings''']].
-
 
+
<br>
-
| image =
+
Login with authentication certificate associated to your user and then you will be directed to [[User_Settings/en | '''user settings''']].
 +
<br>
 +
Click on '''Edit''', insert a new password and confirm. To Complete click on '''Save Access'''.  
 +
<br>
 +
[[Image:L10.png|left|frame]]
 +
<br>
 +
[[Image:L11.png|left|frame]]
}}
}}
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| number = 4
| number = 4
| description =  
| description =  
-
You will receive, in the e-mail address associated to your user, an e-mail with a link.
+
Note: In the case you don’t remember the security question and do not have a Vortal authentication certificate to solve this situation, you must [[Register/en | create a new user and request membership to the company]].
-
 
+
-
| image =
+
-
}}
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-
 
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{{how_to_line
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-
| number = 5
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| description =
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Click on the link, and the password recovery window will be displayed.
+
<br>
<br>
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Answer the prompt question and define a new password.
+
Next, you should send a declaration signed and stamped to ''info@vortal.biz'' to formalize the request so that the user profile can be attributed.
-
| image =
+
| image =  
}}
}}
-
 
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{{how_to_line
 
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| number = 6
 
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| description =
 
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Login on the platform with your user name and the new password.
 
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| image =
 
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}}
 
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}} <!-- how to block end -->
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Edição actual desde as 17h16min de 20 de Novembro de 2018

Your online Help
Public


Index

Login and Password Recovery
Pt.png • Es.png • Gb.png • Cz.png • De.png • At.png • Ficheiro:Fr01.png



Overview

The login is the gateway to the platform.
With username and password or with only an authentication certificate, you can access the platform, your work area and your business.

L1.png

How to?

Login

Login with Certificate

Forgot Your Username?

Password Recovery

Password Recovery with an Authentication Certificate


Obtida de "http://smarty.vortal.biz/vhpublic/index.php/Login/en"