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- Lowering security level from '''Very High''' to '''High'''.  
- Lowering security level from '''Very High''' to '''High'''.  
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[[File: SR18.png |left|frame]]
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| how_to_title = Clean Java History (Cache) – Windows
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| resume description =
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With the use of Java it might be necessary to clean the history (cache) of this software.
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In '''Windows Start Menu''', click on '''Control Panel '''.
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On Windows Vista and Windows 7 operating systems, click on '''Programs'''.
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On Windows XP operating system click on '''Add / Remove Programs'''.
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Click on '''Java'''.
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In '''General''', click on '''Settings...''' .
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On '''General''' tab, click on '''About... '''
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Click on '''Delete Files...''' .
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A confirmation window will appear on your screen.
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Make sure that the first two options are selected, and then click '''OK'''.
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Close Java windows and restart your browser.
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{{how_to_en
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| how_to_title = Clean Java History (Cache) – MAC
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| resume description =
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With the use of Java it might be necessary to clean the history (cache) of this software.
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| requirements description = <span></span>
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* Not Applicable.
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Click on the magnifyier icon on the top right corner, type “java preferences” and click on the first option.
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On Network tab, click on Delete Files… and then on OK.
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Restart your browser.
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Revisão das 15h32min de 6 de Janeiro de 2015

Your online Help
Public


Software Requirements and Computer Settings
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Overview

First mandatory requirement is installation of Java software which is used for the following actions in the platform:

- Digital signing of documents;
- Request and download of Authentication Certificates.

Administrative privileges are required to install Java software on your computer. Without installing this software in the computer, it is not possible to perform these actions.

If you are using a superior version of Internet Explorer 10 or other browsers like Google Chrome or Mozilla Firefox, the platform does not require Java for attachment of documents, it is only required for digital signing and request & download of authentication certificates.
It is not possible to realize these actions mentioned above without installation of this software on your computer.

If you are having difficulties accessing Vortal websites, please verify the topic of Network Configurations.



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Anticipate technical questions related with software and compatibility, validate if you already have all required software.


How to?

Operating System and Browser Compatibility

System Validation

Network Configurations

Java Installation – Windows

Java Installation – MAC

Java Installation - Linux

Verify if Java is correctly installed on your computer

Verify if you already have Java installed - Windows e Linux

Verify if you already have Java installed – MAC

Update Java

Clean Java History (Cache) – Windows

Clean Java History (Cache) – MAC


Obtida de "http://smarty.vortal.biz/vhpublic/index.php/Java/en"